Your privacy is important to us. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal data on this website.

This website respects and cares for the personal data of users. As a user, you should know that your rights are guaranteed.

We have made efforts to create a safe and reliable space, and that is why we want to share our principles regarding your privacy:

  • We never request personal information unless it is truly necessary to provide you with the services you require.
  • We never share personal information of our users with anyone, except to comply with the law or if we have your express authorization.
  • We will never use your personal data for a purpose other than that expressed in this privacy policy.

It is important to warn that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to periodically visit it.

OPERBER SITALU GROUP SL has adapted this website to the requirements of Organic Law 3/2018 on the protection of personal data and guarantee of digital rights. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons (GDPR), as well as with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for processing your personal data

  • Identity of the Controller: OPERBER SITALU GROUP SL
  • Trade name: OPERBER SITALU GROUP
  • CIF: B75210682
  • Address: C/ Aitziturri Kalea, 5 20570 – (Bergara) – Guipúzcoa
  • Company registered in the Commercial Registry of Guipúzcoa, Volume 2877, Book 0, Page 188, Sheet SS-41339 of the Companies Book, Registration 1º- C.I.F. B75210682
  • Phone: (+34) 943 76 11 25
  • Email: info@grupoosg.com

Principles that we will apply to your personal information

In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of lawfulness, fairness, and transparency: Whenever we require your consent for the processing of your personal data for one or several specific purposes, we will inform you in advance with absolute transparency.
  • Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it.
  • Principle of storage limitation: The data will be maintained for no longer than necessary for the purposes of processing, depending on the purpose.
  • Principle of integrity and confidentiality: Your data will be processed in such a way as to ensure an adequate level of security of personal data and to guarantee its confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

How have we obtained your data?

The personal data we process at OPERBER SITALU GROUP SL comes from users voluntarily providing it by completing and sending the forms available on the website.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation about whether OPERBER SITALU GROUP SL is processing personal data concerning them. Interested parties have the right to:

  • Request access to their personal data
  • Request rectification or deletion
  • Request the limitation of their processing
  • Object to the processing
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. Under certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

Under certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. OPERBER SITALU GROUP SL will stop processing the data, unless for compelling legitimate grounds, or for the exercise or defense of potential claims. As an interested party, you have the right to receive personal data concerning you that you have not provided, and in a structured, commonly used, and machine-readable format, and to transmit them to another controller when:

  • The processing is based on consent
  • The data has been provided by the interested party.
  • The processing is carried out by automated means.

When exercising your right to data portability, you have the right to have personal data transmitted directly from controller to controller when technically feasible.

Interested parties will also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Agency for Data Protection, if they believe that their rights have not been duly addressed.

For what purpose do we process your personal data?

When a user connects to this website, for example, to comment on a post, send an email to the owner, subscribe, or make some contract, they are providing personal information for which OPERBER SITALU GROUP SL is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, the user consents to have their information processed by OPERBER SITALU GROUP SL.

OPERBER SITALU GROUP SL does not sell, rent, or transfer personal data that may identify the user, nor will it do so in the future, to third parties without their prior consent.

Each time you use this website, you will be under the application of the Privacy Policy in force at each moment, and you should review this text to ensure that you agree with it.

The personal data you provide will be processed in files for which OPERBER SITALU GROUP SL is responsible, with the following purposes:

    1. Attend to the requests you make
    2. Provide you with information about our products or services and send you commercial communications by any means, including electronic.
    3. Allow the interested party to participate in personnel selection processes.

Legitimization for the processing of your data

The legal basis for the processing of your data is: the consent of the interested party.

Category of processed data

The categories of data processed are identifying data.

No categories of specially protected data are processed.

How long will we keep your data?

The personal data provided will be kept:

  • While the commercial relationship is maintained
  • Until their deletion is requested by the interested party.

To whom will your data be communicated?

To service providing companies with which the corresponding confidentiality agreements have been signed.

Navigation

By browsing www.grupoosg.com, non-identifiable data may be collected, which may include IP addresses, geographical location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifying data also includes data related to your browsing habits through third-party services. This website uses the following third-party analytics services: Google Analytics.

We use this information to analyze trends, administer the site, track users’ movements around the site, and collect demographic information about our user base as a whole.

Data secrecy and security

OPERBER SITALU GROUP SL is committed to the use and processing of the included personal data of users, respecting their confidentiality and using them in accordance with the intended purpose, as well as fulfilling its obligation to keep them and adapting all measures to prevent alteration, loss, processing, or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. This is a security protocol that ensures your data travels intact and securely, meaning that the transmission of data between a server and the web user, and in feedback, is totally encrypted.

OPERBER SITALU GROUP SL cannot guarantee the absolute invulnerability of the Internet network and therefore the breach of data by fraudulent access by third parties.

Regarding the confidentiality of processing, OPERBER SITALU GROUP SL will ensure that any person authorized to process customer data (including its personnel, collaborators, and service providers) is under an obligation of confidentiality (either by contractual or legal duty).

Accuracy and veracity of the data

The user is solely responsible for the truthfulness and correctness of the data they provide and exempts OPERBER SITALU GROUP SL from any responsibility in this regard.

Users guarantee and respond, in any case, for the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them properly updated. The user agrees to provide complete and correct information in the contact form.

Acceptance and consent

The user declares that they have been informed of the conditions on personal data protection, accepting and consenting to the processing of their data by OPERBER SITALU GROUP SL in the manner and for the purposes indicated in this privacy policy.

Changes to the privacy policy

OPERBER SITALU GROUP SL reserves the right to modify this policy to adapt it to new legislation or case law. Any change will be published on this website. The user is advised to review this text periodically.

This privacy policy was last updated on October 19, 2023.